Terms And Conditions

Terms and Conditions for Orrdr

Effective Date: 1 December 2024

Welcome to Orrdr! These Terms and Conditions (“Terms”) govern your use of our platform (“Platform”), which enables you to shop for groceries, order food, and send parcels from the comfort of your home. By accessing or using our Platform, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Acceptance of Terms

By registering for, accessing, browsing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our services. By using the Platform, you represent and warrant that you meet these requirements.

3. Account Registration

To access certain features of the Platform, you may need to create an account. You agree to:
    •    Provide accurate, current, and complete information during the registration process.
    •    Maintain and promptly update your account information.
    •    Keep your password confidential and secure.
    •    Accept responsibility for all activities that occur under your account.

4. Services Offered

Orrdr provides the following services:
    •    Grocery Shopping: Browse and purchase groceries from various retailers.
    •    Food Ordering: Order meals from partnered restaurants.
    •    Parcel Delivery: Send parcels to specified destinations.

All services are subject to availability, and we reserve the right to modify or discontinue any service without prior notice.

5. User Conduct

You agree not to:
    •    Use the Platform for any unlawful purpose.
    •    Violate any applicable local, state, national, or international law.
    •    Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
    •    Transmit any worms or viruses or any code of a destructive nature.
    •    Interfere with or circumvent the security features of the Platform.

6. Orders and Payments

    •    Order Acceptance: All orders placed through the Platform are subject to acceptance by Orrdr. We may refuse or cancel orders at our discretion.
    •    Pricing: Prices for products and services are subject to change without notice. We are not liable for any price changes or discrepancies.
    •    Payments: You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Platform. Payments are processed through secure third-party payment gateways.

7. Cancellations and Refunds

    •    Cancellations: You may cancel orders within a specified timeframe, subject to our cancellation policy.
    •    Refunds: Refunds are processed in accordance with our refund policy. Please refer to our Refund & Cancellation Policy for more details.

8. Intellectual Property

All content on the Platform, including text, graphics, logos, images, and software, is the property of Orrdr or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of any content is prohibited.

9. Third-Party Links

The Platform may contain links to third-party websites or services that are not owned or controlled by Orrdr. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

10. Limitation of Liability

To the fullest extent permitted by law, Orrdr shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
    •    Your use or inability to use the Platform.
    •    Any unauthorized access to or use of our servers and/or any personal information stored therein.
    •    Any interruption or cessation of transmission to or from the Platform.

11. Indemnification

You agree to indemnify, defend, and hold harmless Orrdr and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Platform or your violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. Your continued use of the Platform after any such changes constitutes your acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: contact@broki.in

Phone: +919870105602

Mailing Address: Rattan Jyoti Building, G-1/18, 18, Rajendra Place, New Delhi, Delhi 110018

By using Orrdr, you acknowledge that you have read, understood, and agree to these Terms and Conditions.